Frequently Asked Questions
What is your minimum order value?
We don’t have a minimum order value, we treat all our orders individually with the same levels of customer service.
Do you need a CAD drawing to work from?
We can work from CAD drawings or a sketch with measurements. We have the computer technology to load your exact dimensions into our machine to ensure you get a precision cut end product.
Can I save money using your service?
Our Computer Numerically Controlled (CNC) machine can cut more quickly and accurately than any human, meaning that you’re saving both time and money and hopefully materials by using our service.
How do I get a quote?
You can give us a call on 01728 685356, complete our contact form or email us directly at [email protected] We can then discuss your project in more detail.
Does the price per piece reduce the more items I order?
Yes, in most instances. We are aware that in some cases this will be a one off and our pricing structure is set up to make this affordable.
What is your lead time?
Lead times are dependent on job specification. Simple projects generally mean shorter lead times.
Are you able to do a quick turnaround?
We will always try and accommodate your project as soon as we can.
How accurate is CNC machining?
CNC machines or Computer Numerically Controlled machines can be programmed to 0.2mm accuracy meaning that you can be sure you will receive a precision cut end product to meet your specification.
Do you offer delivery or do I have to collect the order?
We can arrange delivery of your order or you are welcome to collect it from our workshop in Earl Soham, Suffolk.
How quickly can you cut my items?
The CNC machine is incredibly fast and can cut within minutes. Once we have understood your project fully we can give you a completion date for delivery/collection.